Privacy policy

TRENDPULSE GLOBAL LLC operates TrendPulseLiving.com and controls the personal information collected through this online store.

Information We Collect

We collect information provided during shopping, checkout, account registration, returns, and customer support, including:

Name, email address, and phone number
Billing and delivery addresses
Order, payment, return, and exchange details
Customer account information
Messages sent to customer support
Marketing and privacy preferences

We also collect IP address, browser type, device information, website activity, cookie data, and interactions with products and advertisements.

Complete payment card numbers and security codes are processed by Shopify and authorized payment providers. TRENDPULSE does not store complete payment card details.

How We Use Information

We use personal information to:

Process and fulfill orders
Provide delivery and tracking updates
Manage customer accounts
Process returns, exchanges, and refunds
Respond to customer support requests
Prevent fraud and protect the website
Analyze store performance
Provide advertising and personalized shopping features
Maintain accounting, tax, and legal records

Shopify Services

Our store uses Shopify for ecommerce services, customer accounts, checkout, payments, security, analytics, and privacy controls.

Shopify Network Intelligence is enabled. Shopify processes store and customer interaction data to provide analytics, advertising measurement, fraud prevention, and personalized services.

Information Sharing

We share information required to provide store services with:

Shopify and authorized payment providers
Reko Direct for order fulfillment and returns
FedEx for delivery and tracking
Simprosys for product feed and advertising services
Technology, security, analytics, and customer support providers
Legal authorities when disclosure is required by law

We do not sell personal information for money.

Under certain U.S. state privacy laws, data used for targeted advertising is classified as a sale, sharing, or targeted advertising.

Cookies

We use cookies for website operation, shopping carts, checkout, account access, security, preferences, analytics, and advertising.

Visitors can manage eligible cookie categories through the cookie banner. Additional information is provided in our Cookie Policy.

Marketing Communications

The checkout and login pages display an email marketing preference.

Customers can clear the marketing checkbox before completing checkout and can unsubscribe through the link included in each marketing email.

TRENDPULSE does not send SMS or WhatsApp marketing messages.

Your Privacy Rights

Privacy rights provided under applicable U.S. state laws include:

Requesting access to personal information
Correcting inaccurate information
Requesting deletion
Requesting a copy of personal information
Opting out of targeted advertising or qualifying data sharing

Customers can submit an advertising data opt-out request through Your Privacy Choices.

For access, correction, deletion, or data-copy requests, please contact customer support. We verify requests using account or order information before completing them.

Data Security and Retention

We use SSL encryption and Shopify security controls to protect website, checkout, and account information.

We retain information for order support, accounting, fraud prevention, and legal compliance. Information is deleted or anonymized after these purposes end.