FAQ

Where does TRENDPULSE ship?

We ship only to physical addresses within the contiguous 48 United States. Complete destinations, costs, and delivery times are listed in our Shipping Policy.

How do I track my order?

Tracking information is sent to the email address entered during checkout after the order ships.

Why did I receive separate packages?

Furniture packed in separate cartons is shipped with separate tracking numbers. Please review each tracking number for its delivery status.

Does furniture require assembly?

Assembly requirements are listed on each product page. Hardware and assembly instructions are included with products that require assembly.

How do I confirm that furniture fits my space?

Please review the dimensions on the product page and measure the intended placement area, doors, hallways, stairs, and elevators before ordering.

How do I cancel an order?

Please contact customer support before the order ships. Cancellation and delivery-interception information is provided in our Return & Refund Policy.

How do I return or exchange a product?

Return eligibility, free return shipping, exchanges, and refund information are provided in our Return & Refund Policy.

Which payment methods are accepted?

Accepted cards, digital wallets, payment security, and sales tax information are provided in our Payment Policy.

How is my personal information handled?

Information about data collection, use, sharing, and customer rights is provided in our Privacy Policy.

Cookie controls are explained in our Cookie Policy.

How do I contact TRENDPULSE?

Email: support@trendpulseliving.com

Phone: +1 (478) 391-3289

Customer Service Hours:
Monday–Friday
9:00 AM–6:00 PM Eastern Time (ET)

We respond to customer inquiries within one business day.